Shipping Information

At Suncozy Prints, every artwork is custom-made with care and prepared with attention to detail. We take great pride in packaging each order securely and beautifully, so your art arrives safely and ready to enjoy.

  • Processing time: Please allow 3–5 business days for us to create and prepare your order.

  • Delivery time: U.S. orders typically arrive within 5–10 business days after dispatch.

  • Shipping cost: Flat rate of $6.95 for all U.S. orders under $99.

  • Free shipping: Enjoy FREE Standard Shipping on all U.S. orders $99 and above.

  • Ready to hang: All framed and canvas pieces come ready to hang straight out of the box — no assembly required.

  • Tracking: You’ll receive a tracking number as soon as your order ships.

We believe ordering art should be joyful and effortless, and our goal is to make sure your artwork arrives beautiful, safe, and ready to become part of your home.

 

Our Returns and Exchange Policy

Because each piece is made specially for you, we cannot accept returns for change of mind.


✅ Damaged or defective items

If your order arrives damaged or with a printing defect, we’ll replace it quickly and at no cost to you. Just contact us within 7 days of delivery with your order number and photos of the issue.

✨ Why this policy?

We are a boutique art studio — each print is created to order and crafted with care. This approach reduces waste, ensures quality, and means that your artwork is truly made just for you.

If you have any concerns before ordering, please reach us at info@suncozy.com. We’re always here to help and want you to be delighted with your art.